BT proved its worth on two grounds. When I first got the internet I took out their 'unlimited' service knowing I would be hammering the intenet. Unfortunately in BT land 'unlimited' means 16 hours of a 24 hour period! Whilst I do not deny that I later became aware that there it was in the small print, I was totally miffed by the way the BT CSR's were speaking to me like I had just sent their son's to their deaths in an illegal war. Which is contrary to the initial sale where a) the finite detail of the small print was not included in the sales pitch and b) it would have been quite difficult as the sales rep had her tongue firmly up my arse!
When there was the scandal associated with PC viruses stealing from it's customers who were then left with massive bills, BT didn't go after the thieves, probably too close to home!!! No, they went for the victims as it was a softer target. Unlike other countries who saw this for what it was, which was pure and simple theft. And BT, the Big Trusted company did nothing but come up with some kind of plan for people to repay. So they win win win. I wonder if anybody ever considered the notion that it could have been an inside job?
I was lucky when BT stole from me. My bill was £300 big ones. Lucky? Well some people had been charged £1000's. So like most people after they have been burgled, they tend to change the locks on the doors and windows and I changed service provider. If I were French then the state telephone company would have indeed assured me and I would not have been left with a big bill. So I changed the locks metaphorically speaking. I switched to SKY Talk on the premise that they would inded be completely taking over the telephone service within the next 12 months. This never happened and eventually I switched to Talk Talk. This has proven to be the best choice I ever made. It just works. Pure and simple. No hassle, no unwanted sales calls no postie with a broken back as the bills comes through, no just perfect. Not a hitch in 12 months. But! BT thinks otherwise, and in it's monthly mailing to me telling me that buy now I will realise I have made a big mistake and that my new provider is crap! WRONG! In fact I have never been happier with a phone company since Ionica first hit the streets before dropping at the first fence. No BT, you're still shite and wild horses would never get me back to you you set of thieving bastards! Now please stop the monthly mail shot, as, in your current issue that landed on my mat, you are determined to reduce paperwaste and therefore want my email address so you can drop your drivel in there too as well as sell it on to make more money for the set of thieving robbing bastards at the top! THINK AGAIN!
©SKC
